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Gareth Williams

Chief HR Officer

Gareth Williams
Travelex

About Gareth Williams

Gareth Williams is the CHRO at Travelex, where he leads his global team of over 200 across 35 countries. Gareth’s current role extends to leading major transformation programmes in Travelex beyond the domain of HR. Gareth took 18 months of HR in 2015/16 to lead the business integration of Travelex and another sister business to deliver revenue and cost synergies across both businesses to its shareholders. Gareth’s key achievements include

  • the creation and building of a digital organisation in Travelex in pursuit of Travelex’s FinTech ambitions
  • the full digitisation of the HR function that now actively uses 8 of the most progressive human capital SaaS technologies to delivers an enhanced employee experience
  • recently completed a 18 month programme to transform the operating model of Travelex to a decentralised operating model
  • Travelex has recently been made a finalist in the Business Culture Awards in 3 categories

Gareth is regarded as a thought leader in the digital and HR technology domain, where has written and participated in research and thought leadership in machine learning, robotics and AI discussing the impact it will have on the workforce and HR functions of the future. Gareth has a MBA from London Business School and is also alumnus from Harvard Business School.

10:05am

Session Two: The impact of tech on HR in 2020

Technology is a catalyst in the organisational structure of HR.  From the rise of AI to the implementation of virtual reality in business, digital developments are transforming how a company’s culture is formed and maintained.

  • How can technology improve the logistics of the HR function?
  • How will analytics play a larger role in forming organisational values?
  • To what extent will we foresee AI as a necessity in 2020, rather than an additional luxury? 


Also speaking in this session